We filed our first major complain in Aust to the Telecommunications Industry Ombudsman to terminate our mobile internet services on the grounds of "no coverage". Managed to terminate the contract and now applied for a land-line internet and phone line.
There is some argument going around why many prefer not to have mobile coverage in their areas i.e. objections over the "cell towers" construction and its impact on health. This is possibly why no one in our neighbourhood bothered to complain over no mobile phone coverage.
Will post more once our landline internet is up and running next week.
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