Sunday, April 27, 2014

Tyres, safety and compliance

As many of you would have known, Australia is fully of compliance. There is compliance against bullying or discrimination at the workplace and there is also the famous Work, Health & Safety (WHS) regulations which is much more onerous that the version in Malaysia.

The WHS here covers many areas and may even include whether one can change the light bulb at your workplace or whether one needs to buy insurance whenever a tradie comes to your home to repair or fix your house.

Last weekend, I happened to be at a reputable tyre shop to change tyres to my car. As I was in the waiting lounge, waiting for my tyres to be replaced, in came a man with some enquiry which I happen to overhear.

It goes something to the effect that he had a tyre which was either bald or nearly bald i.e. not legally allowed to be on the road, which had a nail embedded in it. He wanted the nail removed and the tyre patched to be either reused or as a spare.

The staff manning the counter at this shop told him that they (the shop) cannot comply with his request due to safety and duty of care, as the tyre itself was no longer road worthy. Hence they are legally not allowed to repair nor allow this tyre to be on the road ever again (even as a spare).

He either had to discard this tyre or get a new one as a replacement, NO repair is allowed.

I cannot imagine this scenario ever happening in Malaysia, but it goes to show the level of compliance and trust built into the system here in Australia.

One can imagine the scenario in Malaysia, where the shop would comply to the customers' request and collect a fee for the work done.

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